When a Notion item is created in your database through forms or email, you can reply to this case from the item. Every reply is sent from an email address that is assigned by Hipporello. You can change this outgoing email from the Hipporello Admin Page.

• Go to Hipporello Admin Page > Settings > Channel Integrations > Email > Outgoing Email Settings (SMTP) > Actions
• From this menu you can choose different email providers for your outgoing email address by clicking the actions button under the Email Section.
• If you are using one of the larger email service providers, you simply need to enter your username and password. Instead of using your regular password, you can obtain an App Password. The link on the form will redirect you to the email service provider’s website. Follow the instructions there to obtain your App Password.
• If you choose the “Custom” option in your outgoing email settings, follow the steps below to make sure you configure your settings correctly.
• Once you define your outgoing email server, you need to find out the SMTP port of your custom email provider.
• If you are subscribed to a hosted email relay service you can get the SMTP server hostname and port number from the support page of your email service.
• If you run your own SMTP server you can find the configured SMTP port number and address from the SMTP server configuration. In PowerMTA you can find that information from the configured “smtp-listener” directive within the config file. The config file can be found in /etc/pmta/config on a Linux server and C:\pmta\config.dat on Windows Server.
• Your username is your email address and your password is the one you use to log in to your email.
• Finally, hit “Save” and you’re done with defining your custom outgoing email settings.